FAQ | paygate.kz

What is PayGate?

PayGate is a payment platform whose main task is to provide:
1. Internet acquiring service - processing payments online on websites, mobile applications, and various types of devices connected to the Internet.
2. DCB payment service (mobile commerce) - processing mobile payments (from the balance of mobile subscribers' accounts) online on websites, mobile applications, and various types of devices connected to the Internet

What payment methods does PayGate support?

We support:
1. Visa and Mastercard bank cards
2. Acceptance of mobile DCB payments from all mobile network operators in Kazakhstan (Kcell, activ, Beeline, Tele2, Altel)

What commission is charged for payments through the PayGate platform?

The tariff rate depends on your turnover. Under certain conditions, you can get an individual tariff

How much does it cost to connect to PayGate?

Connecting to the PayGate payment service is free

Does PayGate work with individuals, legal entities, private individuals, and individual entrepreneurs?

PayGate works with legal entities and private individual entrepreneurs (IP) registered both in the Republic of Kazakhstan and in other countries

How to connect to receiving payments through PayGate?

Step 1 - Fill out an application on the website
Step 2 - Conducting preliminary negotiations and agreeing on commercial terms
Step 3 - Signing the contract
Step 4 - Technical integration

With residents of which countries and in which currencies do you work?

PayGate works with legal entities and private individual entrepreneurs (FOP/IP) registered both in the Republic of Kazakhstan and in other countries. Supported currencies: euro, dollar, tenge, ruble

What is a merchant, merchant account, merchant portal?

A merchant – is a trading and service enterprise that accepts online payments.

A merchant account – is a registered profile of a merchant in PayGate, which has a unique identifier in the PayGate system, linked to its bank account. You can register a merchant account by completing the usual registration on the website.

A merchant portal – is a website where the owner and employees of the merchant can see all payments, settings, analytics, perform actions with the merchant account, such as invoicing, creating payment buttons, canceling payments, exporting reports, and much more

How are funds withdrawn to a merchant?

Funds are automatically withdrawn to the settlement account

How can I track payment information?

1. All payment information through PayGate will be displayed in the merchant portal.

2. A notification (callback) will be sent to the merchant's server through the API

Can I customize the payment page to match my website's style?

Yes

Why should I choose PayGate over another service?

The main advantages of our service are:
1. Competitive pricing
2. Quick setup
3. Timely payouts
4. High-quality service
5. Simple but multi-functional technical integration with API
6. Reliable and predictable anti-fraud system
7. Convenient interfaces and adaptive designs of the merchant portal and payment page
8. Financial, technological flexibility, and innovation
9. Ability to connect to crypto-acquiring and implement various blockchain technology integrations

Does PayGate support recurring payments?

Yes, we provide the ability to connect recurring payments. Payment will be made without the client's repeated participation

If I have multiple websites, do I need to sign a contract for each website?

One contract is signed, and you can add as many websites as you want to the merchant portal yourself